Leading cross-organizational platform strategy and payments infrastructure at scale. Building systems that unlock $1B+ market opportunities across 5+ orgs — from technical architecture through executive alignment.
I lead cross-organizational platform programs at DoorDash — defining strategy, aligning executives, and building scalable infrastructure that creates new business verticals and unlocks $1B+ market opportunities.
With a dual graduate background in computer science and finance, I bring deep technical fluency and business acumen to every initiative. I've driven programs spanning payments, platform architecture, logistics optimization, and regulatory compliance — partnering with enterprise partners and building governance frameworks now adopted as organizational standards.
I thrive where ambiguity is highest and the stakes are largest. My approach: identify the strategic opportunity, shape the vision, align cross-functional leadership, and build systems that scale beyond any single program.
Define cross-organizational strategy and drive platform, payments, and vertical expansion programs across 5+ orgs — from technical architecture through executive alignment and launch.
Led the Multiverse Platform initiative, building new infrastructure that enables non-delivery earning opportunities and opens a projected $1B+ market. Drove payment expansion through enterprise partnerships — launching new payment methods, co-branded financial products, and loyalty programs that collectively generated $100M+ in annual GMV and $20M+ in revenue.
Created scalable governance frameworks and acceleration programs now adopted as organizational standards, improving cross-team delivery pace and executive alignment across business and engineering.
Owned product strategy for last-mile routing, Dasher experience, and regulatory compliance — improving delivery efficiency and driver satisfaction at scale.
Upgraded routing algorithms with real-world vehicle constraints and Dasher preferences, meaningfully improving ETA accuracy and satisfaction scores. Led multi-team compliance platform strategy to meet evolving legislation across multiple jurisdictions.
I'm always interested in connecting with people who are building at the intersection of technology and operations. Whether it's a new opportunity, a collaboration, or just a conversation — I'd love to hear from you.
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Reach me at me@davidychen.com
