David Chen

Work Experiences

DoorDash, Inc.

San Francisco, CA

Technical Program Manager

Jun 2022 – Present

Led complex, cross-functional programs spanning logistics, fintech, and vertical expansion—delivering scalable platforms and driving high-impact growth initiatives across the organization.

Delivered the Multiverse Platform, enabling Dashers to perform non-delivery tasks via a unified infrastructure and extensible task model.
Launched HSA/FSA and SNAP/EBT payment support, unlocking over $100M in annual grocery GMV and improving accessibility.
Introduced DoorDash Rewards Mastercard and Pay with Points, driving $20M+ in revenue and improving user flexibility.

DoorDash, Inc.

San Francisco, CA

Product Manager

Aug 2021 – Jun 2022

Owned key features for routing, compliance, and driver satisfaction, leveraging data and driver input to optimize last-mile logistics and regulatory alignment.

Improved routing accuracy by integrating vehicle constraints and optimizing VRP algorithms.
Boosted Dasher satisfaction by 20% through preference-aware delivery logic and user research.
Spearheaded PayUp compliance across 10+ teams with a unified platform and legislative roadmap.

Education

MSc Computer Science

Northeastern University

2017 - 2019

MSc Management-Finance

Case Western Reserve University

2015 - 2017

BSc Public Finance

Shanghai University of Finance and Economics

2011 - 2015

Professional Skills

Top Skills

95%

Program & Platform Leadership

Expert

Led large-scale cross-functional programs across product, engineering, and business units. Shipped scalable infrastructure powering non-delivery earning opportunities and new vertical initiatives.

90%

Data & Logistics Systems

Advanced

Specialized in designing unified data models, streamlining ETA precision, and optimizing high-volume logistics workflows at DoorDash. Focused on data integrity, transparency, and automation.

88%

Payments & Fintech Integrations

Advanced

Drove launch of embedded finance products (HSA/FSA, SNAP, Rewards Card) and built robust 3P integration systems to de-risk payment workflows and drive new revenue streams.

Other Skills

Cross-Functional Program Leadership Technical Design Reviews Product Requirement Documentation (PRDs) Jira & Experiment Tracking Systems Thinking SQL & Data Dashboards
API Integration Testing Agile & Quarterly Planning Stakeholder Alignment & Communication Compliance & Regulatory Launches Logistics Optimization & Route Modeling Growth Experimentation Frameworks

Testimonials

One of David’s greatest strengths is as a culture-builder. He unified 10+ cross-functional teams around the HSA/FSA payments launch, from legal to ops to engineering. No task was too big or too small—he stepped in wherever needed to unblock teams, create alignment, and deliver impact. Everyone I’ve spoken to says it was their favorite project, and I credit David entirely.

Gabrielle Mourao

Strategy & Ops Lead

David was high execution and high strategy and gets things done. He’s great at holding people accountable and isn’t afraid to ask the right questions. For the App Telemetry Standardization MVP, he swiftly cut through ambiguity, set up automations, cleaned up missing pieces, and got the team aligned again. His velocity and clarity scaled the entire initiative.

Janet Sun

Engineering Manager

David is the epitome of a doer—he just gets things done. On Seattle compliance, he demonstrated extreme ownership in a constantly shifting environment. From managing legislative impacts to driving brand-new DoorDash systems with no clear owner, David’s leadership ensured success across the most dependency-heavy projects.

Derrick Fu

Technical Program Manager